Reviews

You know online reviews matter. You have read the data, seen how prospective patients scroll through Google ratings before picking up the phone, and watched competitors with higher star counts pull ahead. But here is the frustrating reality most doctors face: the patients who had a great experien...

Nothing ruins a Monday morning quite like discovering a one-star review from a patient you barely remember. The criticism stings. The public nature feels unfair. Your immediate instinct might be to fire back a detailed rebuttal or simply ignore it and hope it goes away.